Purchased a ready to wear dress that ended up being too small. Tried to return it but LITB said it was custom, which was absolutely not! They refused to take it back. Paid an extra $68.00 in duty now I'm stuck with a $140.00 U.S. dress that ended up costing me nearly $275.00 Cdn that I can never wear unless I pay for costly alterations. Very disappointed with the customer service. Will never buy from them again.