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Loretta R.

1
Level 1 Contributor

Contributor Level

Total Points
366

3 Reviews by Loretta

  • ZAFUL

10/12/15

I ordered some jewelry back in August they say they shipped it on August 26 still I don't have my order they don't care. They got there money. Horrible customer service.

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Charlie F. – ZAFUL Rep

Dear Loretta,

Thank you so much for your important feedback.

Although the standard delivery time of Flat Rate Shipping will be around 10-25 business days after dispatch, there are some external factors which may cause some delay.
I have followed up your case and our team will solve it for you. Please kindly message us your order number or email address registered on our website.

We want to say thank you for providing us with important information about your situation.

Best regards,
Zaful.com Customer Service

  • Groupon

9/5/15

I love Groupon. I buy Groupon alot. They save me money on quality products and entertainment.

  • TrendsGal

9/4/15

After over 2 months I still have no order and they still don't refund my money. Yes im mad but they would be too its called fraud. To take my money and get nothing. They should be ashamed to act the way they do. Honest companies don't do that. They got their money they don't even answer my e mails now. Everyone contact pay pal too if thryy did this to you if they won't be honest they don't deserve anymore buisness. Act right trendsgal refund my money over and over again I have told them I never got my order. Beware all if u order and don't get the order. They keep your money. Shame on them not me for telling the truth about them

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service r. – TrendsGal Rep

Dear Loretta R.
We want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We extend our sincere apologies for the problems you have experienced.
Because it is an unregistered parcel, it may be slower than other shipping methods.
Please kindly wait for your order patiently.
We had sent you an email about the details already, please kindly check and reply in time, hope we can resolve together soon.
Thank you again for bringing these matters to our attention.
We value your patronage and wish to continue serving you in the best way possible.
Kind regards
Trendsgal Customer Service

Loretta Has Earned 6 Votes

Loretta R.'s review of TrendsGal earned 4 Very Helpful votes

Loretta R.'s review of ZAFUL earned 2 Very Helpful votes

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