Called one night and had a friendly, initial first call. Their rep told me a doctor would call me in less than 30 minutes. It was closer to over an hour. The "doctor" was rude, condescending and interrogated me over every symptom. After a half hour of him telling me I should see a real doctor with NO help in giving a slight diagnosis (or prescription), I felt like I had completely wasted my time. Service is very flawed. I can't recommend to anyone after this.