Loralei D.

Over the last 5 years we have used homeaway.com for many beach vacations and were always delighted. We were always careful to choose rentals that were affordable - but not cheap. You get what you pay for after all. We've never had a problem dealing with the owners or management companies, making payment, receiving security deposits back or the rentals. As we began planning this year's trip we are getting the "bait and switch". Not on one property... but every single property we have inquired about -- which now numbers 54. How is it that 54 properties are no longer available for the week we plan to travel -- HOWEVER, another similar property is available at more than double the price.

I will not fault the private owners -- we've only had contact from management companies. If you are an owner allowing your property to be managed... please be aware this is happening. We will not use this site again, we no longer feel it can be trusted.