The only things this company seems to do well is copy and past Free People's design and models into their own website AND copy and paste insincere apologies into the many feedback forums online and in paypal disputes. They also are FABULOUS at stealing your money and not delivering the order... Filed a PAYPAL dispute, an IC3 Internet Fraud claim and a dispute with my credit card company... I believe they just try to steal from EVERYONE- the odds are in their favor as many people don't go to the lengths I did to get my money back. Best word of advise... DO NOT ORDER FROM THIS FRAUD COMPANY
Dear Londa,
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
Your case has been taken cared of by our support team. Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.
We value your patronage and wish to continue serving you in the best way possible.
Best regards,
Zaful.com Customer Service