Recently I placed an order through EBates and Kohls. I did not receive notice that my EBates account was credited, I inturn contacted customer service.
I received a quick response to my inquiry who requested information on my order to verify my purchase. EBates Customer sales representative was quick to respond and submit the request for my credit.
This was a very easy, hassle free experience.
I plan to be a long time customer and would reccomend them to all of my friends.