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Lobo C.

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1 Review by Lobo

Airbnb

  • Airbnb

“Non existent customer service”
9/5/15

We were disappointed with a booking we made having stayed one night. Contacted the host to see if we could cancel and get a refund. She said she had no problem with it and we should contact airbnb regarding the refund. So we called customer service number on their website. But whichever country you call, once you're through the rigmoral of 'host' or 'guest' the standard message is you have to wait 30 minutes! So you're calling on a foreign tarrif to wait 30 minutes? Never again!

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Lobo C.'s review of Airbnb earned 8 Very Helpful votes

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