Liz P.

With a login, it is very easy to reorder. I only got confused when I added my prescription to the cart and expected it to show me or take me to the cart - so I clicked the add button like ten times before spotting the cart in the upper corner showing a 1 indicating it had put it in my cart. Minor thing, but a minute or so of frustration since the click to add button itself acted like it wasn't clicked at all.

I was given a gift card and the only way to redeem it is through their website with a $1.25 "convenience" fee per ticket. Then, the so-called printable ticket at home (to supposedly avoid theater lines) is also plainly and simply, a lie. It's merely a printable scan bar and confirmation number that MUST be exchanged for an actual ticket printed by the theater itself which means, you guessed it, waiting in a line. There is nothing convenient about Fandango gift cards and besides, I'd like to know who they believe has done any work for that $1.25 to cover exactly? Then to be blatantly lied to about the ticket exchange process is unacceptable. If I ever owe someone I don't particularly like a gift, I'll be sure it's a Fandango gift card.