Liz N.

Why is it Listia uses mods that are horrid at doing their job? I had an auction sell for an authentic item. Lady claimed it wasn't authentic. She had buyers remorse and asked for a refund thru Listia, but, as suspected... she did not read the description of the bag and when she received it, the bag had some faint blue spots on it, that were disclosed in my listing and pics, and went on a tirade that the bag wasn't authentic. She disputed saying it wasn't real. I disputed back. The mod said since they couldn't see the bag to verify it was real or not, they would refund her and bring us back to "the state" we were both at before the sale. They never asked if I could prove the bag was real or not, and I can, as I have the receipt. But, they allowed her to leave me negative feedback that wasn't part of my "state" before the sale and even tho my rating is still 100% because of percentage system they use, I still have a negative rating and u can see by my numerous listings that I always give more than buyer wins auction for, all my merchandise is in excellent working or authentic order and not ONE person beside this woman has ever complained about my stuff. I don't sell junk... most of my stuff has been quality vintage, Crystal, or antiques. Even my 75 handmade rosaries were perfection to the buyers. This woman had a history of buyers remorse with false disputed claims and disputed anyone that shipped to her without tracking. My record was impeccable, but the ruling left me with a negative rating. I have left Listia because of it.

Now I don't, for the first time since I joined have any listings up... and the negative feedback was the icing on the cake. The real reason I can't stand to use Listia is that they won't do anything about letting people run rabid with the gift cards, which has quadrupled or more since just Jan. 2015, with Listia stating it was because of the rewards store items, but Listias credits also sell for that much more since then as well. There seems to be no end in sight on gift card pricing, and Listia has allowed these gift card prices to make a farce of Listia and trashed people's thinking about their site in just 4 months!