Liz L.

I ordered boots from this website specifically for vacation. I ordered size 6 but received one boot in a 7.5 and the other boot in a size 8. I would have had a little more sympathy if they were at least the same size but they were two different sizes! Obviously no one checks what they are sending out. I then called customer service to see if either they could rush deliver me the correct pair or at least return my money. They were not helpful at all and I could barely understand the customer service representative. They told me I could return the shoes, but would charge me a "restocking fee". I was extremely frustrated and annoyed as they made the mistake but were going to charge me a fee to return them. I would NOT recommend this company to anyone!