Liz F.

I ordered on December 6 2013 for Christmas. My order was $182 and guaranteed to arrive by Christmas. I checked my checking account the following day and the money had been taken out of my account (VISA on hold). On December 17 I receive a notification that I needed to contact them within 48 hours or my order would be cancelled as they were unable to charge my card. Apparently they "tap" your checking account when you order to make sure you have the money--- then cancel the charge? Then re-charge it when they receive it from the manufacturer, inspect it, and get ready to ship it. Apparently they also charge for the items based on the manufacturer… so my account was $5 short when they went to charge the final $21 of the $182 -- I get it straightened out and am told I would receive it by the 12/23. Only received 3 of the 5 items with the two most expensive items over $100 (they charged me for the second time already-not the item I was $5 short) it is now the 26th of December and still waiting. NEVER ORDERING FROM THEM AGAIN!