Liza P.’s Reviews of Raffaello Network & more

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Designer Clothes

9/22/15

This company provides very poor service. They sell products from last fall season (with original price) but mark it as from current season.
I sent the product back and need to pay additional 17€ shipping costs. They don't reimburse these cost! I claimed to get the money back but no successe. They just ignore it. Overall: The service doesn't meet the level of there products and products are sold (partl) for higher price than the original price.

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Maxime G. – Raffaello Network Rep Over a year old

Dear Liza, we are very sorry you had an unpleasant experience and didn't appreciate our services. We sell both products from old collections and from the current season. Please note some models (some Hogan sneakers or Gucci handbags for exemple) are classic and are re-edited at every new season. We unfortunately can’t afford to offer free returns at the moment. We are aware this is a limit and are working on a new solution for the future. And as far as the prices are concerned, some people think we offer very low prices and others think we are expensive, this is something very personal and depends on where you live and where you usually shop.