- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I ordered a grad dress for my daughter from TBDress. Not at all as ordered and no desire on their part to send another or assist. See pics below. One as it appeared in the ad and the one I received! Poor Poor quality, the dress is hideous and nothing like its photo online. They heard my complaint, told me it looked beautiful on my daughter (OMG!) and offered no customer service, refund, ability to return it. I wasted a lot of money and my daughter was devastated!. Will never buy from them again and have warned my friends on facebook where their ads run daily. Buyer beware! Do not buy anything from TBDress!
ZERO stars for them in any of the areas below!
Tip for consumers:
Zero Stars! Do not order ANYTHING from them!
Lisa W.'s review of TBdress earned 9 Very Helpful votes
Lisa hasn’t received any thanks yous.
Lisa doesn’t have any fans yet.
Lisa isn’t following anybody yet.
Empty.
If it is too good to be true then it is. Purchased dress for 208.59 for wedding. NEVER received...
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
I am so sorry to hear that you had an unpleasant experience with us, if you want to return the items back to us, please check our return and refund policy via this link http://www.tbdress.com/help/Returns-Refund-Dispute-15/ and send emails to service@tbdress.com or call +86 29 82016886 and contact with them to raise a complaint in order to get a refund. Thank you for your cooperation!