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I ve been waiting for this dress since sept 11th. THey say they will refund me the credit but I never received it? Where did they refund it to? I have been waiting for 16 days! I've asked, issued ticket? What happened? NOthing. THeir guaranteed to reply within 24 hrs is a total scam. I ve been waiting for their reply for a week and I still heard absolutely nothing! This is terrible! What happened to customer service?! I've never written a negative review and this is the first!
Lisa W.'s review of RoseWholesale earned 4 Very Helpful votes
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I ordered one bathing from them and it was on good condition. Shopping was a bit longer but I...
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Dear Lisa W.
Thank you for notifying us of your complaint.
First, I want to offer my sincerest apologies to you for the issue.
Please rest assured that we applied the refund as promise, however, your bank will check it again and it is the normal process, It is out of our control. We are sorry for this issue.
Thank you very much for your understanding.
Kind regards,
Rosewholesale Customer Service