Lisa U.

I ordered a dress from this place in a standard size. When I received it, late even though I paid for expedited shipping, it does not fit, the color is not right and honestly it just looks cheap and it smells like fish. They told me that's basically how new dresses smell and to hang it in a well ventilated area for a few days and they "are sure the smell will go away!" Are you kidding?! Their website specifically says to contact them within 7 days from receipt of merchandise to "start the return procedure." This is a lie! They do not want to return your money. They first offered me a discount on my next order and a 15% refund on my dress. I told them no, I do not like the dress, it is not as pretty up close and it smells like fish. They then offered me 25% refund and hoped that I would keep the dress, have it altered and "present it to a friend or family member." I have been fighting with them for 6 days now. They keep spouting out about how they don't make much money off of these dresses. That's not my problem. Use better products and offer better customer service and you will make more money. From the reviews on this site, which I wish I would have read before I ordered, it sounds like shady business dealings. I am positive if people knew you weren't getting what you paid for and that you could not return it - no matter what the reason, their business would not get any sales. People return stuff all the time. This dress does not look good on me and it smells like fish! I even offered to return the dress and exchange it for something else if they did not want to give me my money back. I have not received a response back to that yet. But buyer beware, buy American because this company is dirty and from the looks of the reviews on this site, they won't be in business much longer.