I'm so upset! Ordered a personalised memorial hanging ornament for my lovely friend's funeral wake, to hang on their 'memory tree'. I received a parcel from Zazzle this week - addressed to me, but the contents were for a person in USA! I received their personalised wedding ornament - did they receive mine? OMG, I need it for 15th of this month and am fuming! Sent a case message - no reply or acknowledgement! How do I get hold of these people from the UK? I'm sad I'm being ignored!:-(
Hi Lisa,
We apologize for the issues you had with your order. We do show that our CS Team has been in contact with you with an acceptable resolution. If you have any questions or concerns, please feel free to reply to that e-mail. Thank you.