Looking at Christmas Lights, going back and forth between amount of lights, and cord length and undecided, adding, and deleting from cart trying to make a decision, then all of a sudden I get "Thank You for your order" I never completed an order, and Never gave credit card information, they used that information from an order I placed a week ago for a Christmas present I ordered. I NEVER agreed to keep that information on file. I get an email saying order cancelled, but no number to call. Very bad way of doing business. I WILL NEVER ORDER FROM THEM AGAIN.
Hi Lisa! We are sorry to hear about your unpleasant experience. It is necessary to place a payment method on file to order from OpenSky, but you certainly should not be charged in the event you did not place an order. Please call us directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will be happy to assist you with this.