Lisa O.’s Reviews of Scent Matchers & more

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Perfume

9/9/13

I ordered 'Sheer Scent' by Ultima II - received it and it smells NOTHING like Sheer Scent and in fact smells disgusting. I have only had it in my possession for 20 minutes and have already called and e-mailed them that I want to return it immediately. Hopefully they will stand by their policy and let me do so but after reading some of the other reviews I see what a scam it is and am not holding my breath. DO NOT WASTE YOUR MONEY

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Thank you

Susan J. – Scent Matchers Rep Over a year old

Hello,

We are sorry you did not like your fragrance. Unfortunately, we are not always able to reach customer's expectations or memories, and for that we apologize. However, we do have excellent ratings with the Better Business Bureau, the most reputable business review organization in the United States.

That being said, please do return your product and we'll provide a full refund when it is received. Also note that almost all perfume and cologne retailers will NOT accept returns for any reason, but we DO provide refunds for any returns received within 90 days.

If you have any further questions or concerns please contact us at support@scentmatchers.com as you'll receive better response times and more personal service than you will by posting on public forums.

Best Regards,

Scentmatchers Customer Service Team