If I could give nothing I would. I too ordered something and never recieved it. I called and called and called and... I compared to the other complainents was able to get most of my money back, but I had to create an account with Paypal and it cost me $0.50 which they also said it wouldn't cost me.
Anyways, I too will go on social media and make sure others NEVER deal with these people. They lie and misrepresent themselves.