Lisa K.’s Reviews of Groupon & more

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“I do not recommend shopping from Ideeli.com”

3/16/11

I do not recommend shopping from Ideeli.com. There are absolutely too many other sites with a similar concept who do an amazing job. I purchased twice from ideeli. I canceled both orders due to late shipping. My first order still had not shipped after 2 months after purchasing. My 2nd order still had not shipped even a month after. I order from hautelook and gilt and my items are shipped within a week of me placing the order It's truly not worth the hassle to dealing with ideeli.

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DeeDee L. – Groupon Rep Over a year old

Hi Lisa,

Thanks for providing your feedback. I'm so sorry to hear that you're feeling this way, as it is our goal to make your shopping experience as easy and convenient as possible. Please know that part of the reason we can offer such competitive prices is because we keep very little inventory and work directly with manufacturers and, authorized resellers. They ship to us, and then we ship to you. This can result in a longer wait time than you may be accustomed to, but it also ensures guaranteed authenticity, and our great prices. That said, would you be so kind as to provide your order number, or user id, so that I can look into your orders? If you'd prefer, you can also reach out to us at support@ideeli.com and we'd be happy to further assist.

Best,

Jason Faria
Customer Service Manager