Lisa H.

I have ordered twice through Zulily and both times is has ended badly. Customer service people are very friendly but can not help when you have a problem with a company. I ordered from Fabkids, that was listed on their site, and ended up signed up for a membership I didn't know about and charged $29 for not ordering anything one week. I still have not received by money back and the shoes I bought were never delivered. The second order was for 2 sets of wine glasses (3/set) for my daughter's bridesmaids. I received a box with 2 glasses. When I contracted Jonathan with Zulily he said to wait until the weekend to see if the rest of my shipment arrives. He could not help with tracking since there was only one number. Called again Tuesday and was told they could not track the remaining order nor could they contact the company and see if they could send the rest of my order. If you don't get what you order, your just out of luck and they can not help you. I did receive a full refund but I am very disappointed in Zulily and don't trust the companies they represent. I guess they don't check out these companies to see if they are reputable. Buyer BEWARE!