Lisa E.

Cash 4 Phones

5 minutes ago
Awful service I feel totally robbed
I sent my phone to this company in good faith I was asked if the handset was working or broken mine was in full working order they offered £128 this was the highest price i found online so I decided to send it. One week later I received a email stating due to excessive wear and tear they would now pay £38.
As a matter of principal I decided to pay the high postage charge to get my phone back after making this payment my phone never arrived I have contacted them many times to try to resolve this but the last contact I received was a email confirming my tracking number (this tracking number was fake) over a month down the line they haven't returned my handset and to add insult to injury the have also charged me postage.
I have made many attempts to resolve the situation spending hours on hold and sending emails but they are simply refusing to reply I have no idea if I will ever get my handset back or the postage fee awful!