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Lisa D.

Contributor Level

Total Points
81

1 Review by Lisa

  • JewelMint

1/15/12

This is the worst company I've ever had the displeasure of working with. I'm reading all these great reviews on blogs, etc., but really, anyone who is getting jewelry for free would have only nice things to say about it.

I was charged for 2 months that I clicked "SKIP MONTH" for. The first time, I emailed them, they emailed back, and refunded the money immediately. Fine.

The second time, I emailed twice, no response at all and it has been over a week. I then sat on hold for 15 minutes and talked to a representative saying she would send me an email notifying I would get my money back and I also had her cancel my account. 3 days later, NO EMAIL. I check my bank account and there is nothing regarding a reversal from Jewelmint. I sat on the phone for another 15 minutes only to be sent to a recorder to "leave a message"

The jewelry isn't worth $30, and while it is a monthly jewelry subscription, I'm not comfortable with them making so many mistakes with my account, especially considering they keep your credit card information. I'll be damned if I let them get away with even just $30. That's $30 they don't deserve out of my wallet, ever.

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