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Lisa C.

Contributor Level

Total Points
83

1 Review by Lisa

  • eFoodDepot

9/5/10

Do NOT entrust your money to this company! The website looks legitimate, but they were completely invisible after I paid for my order. I suspect the owners probably started out with good intentions but have found themselves unable to handle the day-to-day demands of an internet business.

I placed an order with them for a hard-to-find grocery product and paid immediately through Paypal. (Thank goodness for Paypal who was able to recover my money.) Several weeks went by with no product -- no communication whatsoever. My e-mail and telephone messages went unanswered -- completely unprofessional and UNACCEPTABLE. The website has a "Live Chat" customer service feature that just gave me the "beach ball of death" -- that little icon that hangs and hangs forever with never an actual connection.

Finally I filed a dispute through Paypal; it's very telling that this company didn't even bother to respond to that. Paypal refunded my money. I will NEVER attempt to do business with this poor excuse for a merchant.

Lisa Has Earned 3 Votes

Lisa C.'s review of eFoodDepot earned 3 Very Helpful votes

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