OK, so I had to retract my statement about Zazzle's poor customer service as my initial dealings were an issue. When the company saw my post they contacted me immediately and resolved the issue. Thank you Zazzle, I will certainly use your services again.
Hi Lisa. Thank you for your feedback. We do show that your issue has been resolved. If you have any further questions or concerns, please don't hesitate to reply to the e-mail you received. Thanks!