Lisa C.

This is the shoddiest, shadiest bunch of people with whom I have ever dealt. I ordered seven sets of curtains from an online site. I ordered off-white, Townhouse Linens sent navy blue. There was no return information in the box, so I looked on their website, and saw the same address as was on the invoice, so I closed the box and sent them back at my expense. The curtains were not even opened because they were the wrong color. I included all my information on a copy of the invoice and stated that the curtains were not what I ordered. Weeks went by and I heard nothing. I finally called the number on the site, and I was screamed at that this was my fault, that I had merely changed my mind, and that there would be a restocking fee. I continued to state that I wanted my money back, and finally hung up on the person. I have never been treated so rudely in my life. Several more weeks went by, and after threatening to review them and contact the BBB about them, I finally got a refund-and they kept $42.00 of my money! Several emails and a phone call later, I still do not have a complete refund for their error, so I am making good on my statement. Do NOT order from these crooked people!