Lisa C.

I have ordered many different items and always received a good quality product. I hadn't ordered in a couple of years, but there were a couple of people on my Christmas list that are hard to buy for. So I ordered two different items a few days into December. I received one, and had forgotten about the other until the week before Christmas. I looked at the email and they showed that both items shipped together. There was no way they both could have fit in the packaging I received. I called customer service in a panic, explained what happened. Without any hesitation she told me she would rush me a new one, and told me to keep the other one if I ever received it. Thankfully this item wasnt personalized, and I got it in time. So to date Cafe press has not let me down.