Lisa B.

This is a general Joss and Main review. I've shipped on this site for a couple of years now. I've bought quite a few items from them and have experienced that many of the items have "flaws" or appear to be "seconds." From a large ginger jar with a finial that was askew, to prints that were crooked in the frames, and furniture with cracks and other issues. I did contact Customer Service and received partial refunds on these items. However, it would be tedious, not to mention expensive, to return things like furniture. I also have found that the shipping may take several weeks. I guess it depends on where the items are shipped from. Some of the prices are very inflated, and even the "deep discounts" aren't really discounts at all. While I have found nice things and are overall pleased, I would just advise people to be cautious. I just wonder where some of these items come from and if in fact many are "seconds."