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Lindsey W.

Contributor Level

Total Points
85

1 Review by Lindsey

  • DressLily

1/20/15

I would NEVER recommend ordering from this website. I recently ordered 2 dresses from this site for an upcoming wedding. The pictures looked great online. I did receive these dresses finally, but upon opening I could tell they were not going to work. The dresses looked completely different than what the online photos show. These online photos were clearly taken from another site. Terrible quality, poorly made, and TINY. I ordered a size small and I am a very petite woman. This dress would barely fit a small child I'm sure. VERY DISSATISFIED and it would cost more trouble and money than it is worth to try to send back. I saw this website was a scam on the Today Show and completely agree after my experience.

Value
Shipping
Quality
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CustomerService R. – DressLily Rep

Dear Lindsey W.,

We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.

The size based on China, run small than foreigner country. We offer you the measurements exactly like the size chart under product information. We recommend referring to the specific measurements in the product information and compared with yours.

We are trying to get in touch with this customer to discuss a solution to this problem that he will find fair and acceptable.

Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.

We are committed to assisting every customer at any time.

Best Regards
Customer Service from Dresslily.com

Lindsey Has Earned 5 Votes

Lindsey W.'s review of DressLily earned 5 Very Helpful votes

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