If I could, I would give this site a zero. Ordering and paying for an item is easy. Keep your fingers crossed that it comes because apparently the sellers on Etsy are just allowed to rip you off. There is absolutely NO buyer protection or customer service. The only response I received was an automated email telling me not to identify the company that ripped me off for privacy reasons. Yeah right... so that they can continue to rip other people off! By the way, it was "Southern Royals" out of Florida and they essentially stole $57.50 from me. Stay away from this website.
6/29/2015 - Just a follow-up to say that I never received the item and was never refunded the money. I am quite sure that there are plenty of ethical people who sell items on Etsy. The problem is, as a buyer you have no way of knowing who is ethical and who is not. The vendor I purchased my item from had received raving reviews. If the website has no protection for the BUYER, then you are taking a risk anytime you purchase something from this site.