Lindsey G.

Highly disappointed with Airbnb's services. I tried requesting 7 different houses for my vacation. They have either 48 or 24 hours to respond. Every single one declined me for flaky reason. It took over a week for someone to accept my booking request. Once this happen a week later the host canceled my reservations. All Airbnb did was give me $100 credit and when you try to talk to there customer service, it's nearly impossible. Did I mention they take your total cost for your place you choose directly out of your bank account within a day, but when you ask for it to be refunded it takes 5 - 6 business days. Now I have to wait for a couple thousand dollars to come bank into my bank account before I can look for another place elsewhere. Airbnb completely wasted my time and energy. I will stick with vrbo in the future. I've never had problems with their service.