Received my Louis Vuitton bag today and could not be more pleased! It it is in beautiful condition and i am thrilled with it! It is clearly authentic - something one worries about when ordering on the internet. The leather and hardware are in excellent shape. Special thanks to Andrea who emailed and called me when the bag i had wanted was already sold. She located another and we got it all worked out very satisfactorily. I will definitely order from you again and will tell all my friends. Thanks for going to extra mile to satisfy a customer, You impressed me!