Linda D.

The afternoon of 6/16/12 bought 2 tickets to the One Direction Concert at the Gibson Ampitheater in Universal Citywalk for my daughter and a friend... Paid over $225 a piece (although they were tickets for same day use as the concert was 6/16@ 8pm) when I placed my order via a representative they informed me that I would receive my E-tickets to print within 5-10 minutes... realizing it was less than 2 1/2 hours prior to the concert I went to my email to print... I received a confirmation of ticket that stated "Not a Ticket" then shortly thereafter, I got an email survey. I immediately called and spoke to Alex who stated my tickets were good and he was calling the seller... and he would call me in 2-5 mins... well 20 mins later... still no answer... no tickets... then one of his associates came on to tell me they sold the tickets out from under me & they were not honoring their own "replacement ticket policy" due to the fact that the other tickets available on their website were being sold by private sellers and that I would have to wait up to 2 weeks for a refund! I swear, between salvaging the spirits of 2 teenage girls, dealing with these IDIOTS and knowing my money is in limbo till "they feel like it" ~ don't EVER TRUST THIS SITE... TOTAL SCAM!