Linda B.’s Reviews of Jollychic & more

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Jollychic

Wholesale Clothing

“Very Disappointed”

8/7/15

Shipping was fine, quality was good, but sizes were way off. Had to send all 6 items back. Hard to find a good address & then wasn't sure how to format the address to China. Have to pay a 15% penalty. Then it cost me $33.00 to ship it back! Just hope its rec'd & prosessed correctly. Didn't realize it was from China or wouldn't have ordered. Will not be ordering from them again - the shipping cost alone is too much!

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Thank you

Jolly J. – Jollychic Rep Over a year old

Greetings! Thanks for your order in our website. May I have your order number or your account in our website so I can help you better? Also we have size guide in our website, you can check the size guide first when ordering. And here is a link of the return policy: http://www.jollychic.com/return-policy-a42.html. You can return the items back by post mail. After we get the returned items, we will refund the item price to you and email you about it too. Here is the returning address:
Customer Service Department
Address in China: 3F NO. 1 Building, 2# Xiangmao Road, Gongshu District, Hangzhou, Zhejiang Province, P. R. China (310000)
Phone number: (86-571)87209378
Anything else needs help, please email to after-sale@jollychic.com or contact with our 7*24 hours live chat. Look forward to your reply.
Best wishes!
Jollychic Customer Service Team