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Hi everybody,
I think that ericdress website and tbdress website are the SAME COMPANY = SCAM!
See by yourself: all the presentation of the websites is the same,"both" company in Beijing, same items, the same name of the company ("dress")...
Even if several items seems to be beautiful, don't buy them if you don't want to know a nightmare...
DON'T BUY on Ericdress website! It's a SCAM!
At first, the company is located in China!
I ordered 3 dresses. My order number is 155 932.
After a long time, I finally received them after beginning to worry.
The fabric of 2 dresses is of bad quality & the 3rd dress is badly designed.
Thus I sent them an e-mail, as their procedure requires, to make the return.
But thet refused to give me a return address and unheard of, they want me to send them "photos for a correct judgement"!
I got the same stubborn answers after several e-mails
They refuse to refund dresses I will never wear.
Never before has a customer needed to ask the opinion of the seller to be authorized to return!
I completely agree with those who give one or zero stars and think that the 5 stars and good comments are posted by false customers! So obvious! Not 3 or 4 but all 5 stars...
Was anybody able to make a return and obtained a refund?
I will either ask my credit card company to consider this payment as a fraud from China or and bring a complaint before the commission!
My dear friend:
I'm so sorry you aren't satisfied with our service.And we accept returns and you can read the returns and refund's policies via the website:
http://www.ericdress.com/help/How-to-cancel-an-order-that-hasnt-been-paid-354.html#detail1.
And could you offer me your order number so that I can communicate with my workmates for your problems.
Anyway, we will try our best and win your trust.If you have any other questions, you may write to me here:service@ericdress.com or reviews@ericdress.com.
I will make sure that our service manager contact you for details.
Thank you so much for your feedback. May you have a nice day!
Ericdress
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Empty.
If it is too good to be true then it is. Purchased dress for 208.59 for wedding. NEVER received...
Dear friend,,
This is tbdress service on sitejabber, I'm so sorry for the problems you have met. Could you give me your order number so that i can get to know the details of your order. I am here sincerely wishing to solve your complaint at my effort. Please do not worry about tbdress.com, which has been doing online business for years, without scam, spam. Looking forward to hearing from you for your order number. sns@tbdress.com is my service mail for you.
Regards,
Tbdress service