Lily L.’s Reviews of DressLink & more

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Women's Clothing

“I bought several items from Dresslink a month ago”

10/6/14

I bought several items from Dresslink a month ago. I received them 2 weeks after my order but as I was trying them on, I noticed that a lot of them didn't fit me. I emailed customer service to ask for a refund, since their policy stated that I would be eligible for one. I spent $130 and they offered to return only $3 to me because it was "unfair to them" and they told me I had to pay for the shipping fee myself to return them.

I'm never buying from this website again!

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Thank you

Sunny L. – DressLink Rep Over a year old

Dear,
Sorry to bother you, i am Linda from Dresslink and in charge of the after-sale service. And i have noticed your review about the items which you unsatisfided. Could you please contact sales@dresslink.com, provide the order number, item number and photos? We will give you a compensation. Please do not worry.

We are truly sorry that your experience with Dresslink did not meet your expectations. But the star you have given me really hurt me, dear, could you kindly change the rating for me, if everything is acceptable?

If you wish, you may contact me and provide me with more information about the issue. I promise that I will strive to resolve the issue to your satisfaction.

Have a nice day!
Sincerely,
Linda
Customer Service Department