Lillith W.

I bought three items on the 30th of November. I paid for tracking and all of the tracking numbers I received do not work. The shipping at checkout said 10-20 business days for me and they have NOT held true to this. I received an email stating it would be 20-30 business days. I opened a support ticket and they have ignored it but it seems they are answering people on this website but not their own... Which is infuriating.

I should receive this before Christmas but now I'm looking at getting it mid November. I guess I'll sit quietly while my husband opens his gift while I open nothing. I also asked for items from Dresslily from other family members because I have to have an all black wardrobe when I go back to school. I'm going to make sure none of them order from this company now or ever. I requested my money back and the orders cancelled and received no response as well. I don't want these items if this company can't get them to me in the amount of time PROMISED BY THEIR WEBSITE but they wont even recognize that I have a ticket open...

UPDATE: 12/11 They responded to my ticket and told me to wait patiently to receive my items. I went back and reconfirmed I received the confirmation of my purchase from paypal to Globalgrow on Nov 30 so they lied. I'm contacting Paypal AND my bank to try and get my money back since Dresslily has asked me to wait for my items...