Lillian C.

I've always received the merchandise that I ordered from this site. Keep in mind that this place sells a lot of cheap stuff (you get what you paid for) so I don't order anything that is pricey or on the techie side. All of the stuff I order from them are fun little gifts that I save for Christmas, kids coming by the office, etc.

Groupon is very reputable, especially in comparison to the many copycats on the market. There reputation enables them to offer deals with better vendors. I especially like their customer service. They responded quickly and, when I explained that I let some certificates expire without being used, they quickly refunded the money. Thanks.

While the deals they have can be great ones; they have not been so good with customer service. I've contacted them three times thus far, re: expired unused certificates. Groupon and some others will easily refund. Not so with kgbdeals... and I believe that they are required to in several states.