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I received most of my order a day ago. Still waiting for a coat. I have to say that price is as expected for the grade of the clothes even when you prorate the shipping and add to the price of an item. I used size chart and re-measured my self and only 1 of 6 items fits acceptably( tunic like top). I wear L (10-12 US) and ordered XL and XXL, yet clothes were still too small; my arm could not even fit into the sleeve, so I could not even try few items because of that. I would have to get 4XL probably to fit comfortably into their clothes. But very few items available in that size. They need to re-check their chart for US if want to sell to US public and have good reviews.
One blouse came wrong color, few other were way shorter than on picture, one had size tag cut off (can see the leftover) so could not tell if that was correct size (did not fit). Shipment communication is poor, I have to say-I still don't know where I stand with a coat. As of now, I would say, if not willing to deal with these issues, don't order from them. I may give one more try and that would be it, no matter how reasonable price is. Return costumers make business succeed-they should know that!
Tip for consumers:
Measure your body for largest width/length of clothing. Always get at least size bigger than chart recommends. Will have to see how customer service and return processing is. I have to return all but one blouse and not sure of the right coat will arrive. You get what you pay for!
Liliya M.'s review of RoseWholesale earned 3 Very Helpful votes
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Dear LIliya,
We want to thank you for telling us about your situation.
We're very sorry for your concerns and the issues you have raised.
We have send your order status to your account of sitejabber. Wish your reply.
Unfortunately, the ETA for this item is still some time away. We are looking into the messaging our site presented at the time of this sale as clearly we did not manage this customer's expectations well. We hope he will give us another chance so we can show that this was an aberration.
We fell short of our own standards because the customer is disappointed in us, and, for that, we are extremely sorry. We will work together with the customer to resolve the issue.
Best Regards
Rosewholesale customer service