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Lilibeth T.

Contributor Level

Total Points
95

1 Review by Lilibeth

  • Spokeo

7/15/15

I should have checked the review first before I signed up at Spokeo. I closed my account an hour after I signed up because their search doesn't actually work. I got an email after that I will not be charged but they charged me two months. I called them and they said because I closed one feature of the account and not the other one. What the hell is the other one but the search engine? I ended up paying for the two months and the interest on my card because Spokeo won't reverse the charges. Waste of money. They are scammers!

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Spokeo I. – Spokeo Rep

I'm sorry for any misunderstanding and certainly wish to help resolve the issue. Because your trial was not disabled within 7 days, a recurring subscription fee began to charge. Accounts of this type automatically renew if left active to prevent any service interruption. We try to make this very clear by detailing this on our payment page, including it in the disclaimer which has to be agreed to before the purchase is processed. In addition, the information is included in the confirmation receipt sent immediately after payment, as well as in our Terms of Use. I do apologize again if this was unclear in any way.

Lilibeth Has Earned 15 Votes

Lilibeth T.'s review of Spokeo earned 15 Very Helpful votes

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