lianna d.

I purchased a winter coat from gilt in beginning of february, it FINALLY came about a month later but somehow, when I purchased a WINTER JACKET, they sent me a summer dress. I called to explain the situation, where at first they told me to take a picture and send it to the service department so they can sort the issue out, which they then told me that the item is no longer in stock and not available to reorder. The customer service was absolutely awful, the supervisor was a complete b*tch and could not care less about my order. I used to love this site but I will NEVER order from them again.