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[ http://www.bbb.org/new-york-city/business-reviews/internet-shopping/nomorerack-com-inc-in-new-york-ny-******* OVER 2090 COMPLAINTS IN THE THE 3 YEARS FILED WITH BBB]Reporting this company to BBB! NEVER GOT MY REFUND! Customer Service is horrible. There is NO PHONE NUMBER - ALL COMMUNICATION IS ONLY VIA EMAIL. You are lucky IF you receive exactly what you ordered. The return policy is HORRIBLE - the customer must pay the return cost AND when the item is delivered, Nomorerack claims they did not receive item, thus NOT getting any refund. BUYER BEWARE. Prices may be cheap... BUT THE BS is NOT worth it. PLEASE DO NOT SHOP AT nomoreack.com if you want to keep your sanity.
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Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.