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L G.

Contributor Level

Total Points
83

1 Review by L

  • LiveCareer

5/12/16

I went onto this site because it said that it offered FREE templates for resumes and cover letters. I took the time to fill in my information and ended up with a pretty good final product. This is where they got me... after the time and work I spent on the resume I found out that I actually had to pay to get a copy of the resume. I opted for the $1.95 on-time option so that my work wouldn't be worthless. I searched the agreement to make sure I wasn't signing up for something that I didn't want. There was no mention of membership fees where I signed up.
A couple weeks later, my CC company called me to ask if I had authorized a $39.00 charge for Live Career. They were questioning it because they have seen a lot of disputed charges from their other patrons and they assumed that it was not an authorized charge. Apparently, Live Career is on their list of fraud companies that frequently charge innocent customer's cards acknowledging that there will be those that just pay the charge without even looking at it.
I called Live Career twice to cancel the membership (that I did not sign up for) and finally on the second attempt I was able to get a confirmation email stating that the account had been cancelled... only after my card had been charged twice in less than two months. Luckily my CC was looking out for me.
Stay away from these people. Hard to believe that there are people out there that take advantage of people who are trying to better themselves, many out of work and trying to move forward.

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Laura T. – LiveCareer Rep

Greetings L. G.,

We are very sorry that you feel this way and have had this experience with our service. We are willing to assist you with your concern. We are committed on providing great customer service. We have sent you a private message so we can assist you in a secure manner.

Best Regards,
Anna
LiveCareer

L Has Earned 3 Votes

L G.'s review of LiveCareer earned 3 Very Helpful votes

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