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l f.

Contributor Level

Total Points
81

1 Review by l

  • Booking.com

4/18/14

I was looking at hotel options for Indy yesterday on TRIPADVISOR... I never made any reservations, or proceeded looked further into anything!... Then today I get an email from Booking.com telling me they had confirmed my room on April 28th, 2014 in INDY for $2, 249.oo... They provided a booking number and a pin code and that I had until Aug. 6,2013 to cancel... 2013!?... Neither the booking number or the pin were recognized when trying to access them to cancel... So I replied back to their email, telling them to shove this up their $#*!... It bounced back non-deliverable... Damn the internet

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Bookingcom T. – Booking.com Rep

Hello,

I'm sorry to hear that. It sounds like you had received a spam email from someone claiming to be from Booking.com. To confirm whether it was a valid Booking.com reservation you can go to the Booking.com website and log-in to the website with the booking number and pin code. If you are unable to log-in then it is not a valid reservation.If you are ever unsure about anything from Booking.com you can call to ask using the Booking.com Customer Service number. Alternatively, you can email to customer.web@booking.com.

Regards, Brian
Booking.com Customer Service Team

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