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Upon receiving 2 custom made bridesmaid dresses and being very disappointed with them, JJ's House was very quick to offer support and assistance in returning and refunding the money against their own return policy. The quality of the products definitely needs to be looked at but the service is fantastic.
Tip for consumers:
Look through the fine print, it states that the company add on a cm or 2 to the measurements, hence alot of the reviews being that the sizing is wrong.
Leza T.'s review of JJ's House earned 3 Very Helpful votes
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Items were returned! Why are u emailing me saying otherwise? SCAM!
I ordered 3 dresses on the 'try before you buy' promotion and they sent me the wrong size. I...
Dear customer,
We are glad to hear that your case is resolved to your satisfaction. Thank you for updating us on it. For any issues, you may send emails to feedback@jjshouse.com with the title ”SJ + your order number + your issue”. We will be always at your service.
Thank you for your kind understanding and support.
JJsHouse service team
Feedback@jjshouse com