Lexy G.

You are lured in by this "Half price first outfit" deal, and become a VIP, sounds good no? I personally didn't know why I'd been made a VIP but thought as a first time buyer I was simply getting my first outfit free to encourage me to but from their company. I checked my bank account last night and they've taken £44 from me, two months after they've taken money from me for an actual order I placed; I hadn't placed any since. I call in and explain why I'm rather angry about this random sum of money they've taken from me. Turns out if you choose the "half price first outfit" option, they take £44 off you the next month as part of your "VIP membership" as a credit for their store i. E. you can only spend it on their stuff and you can't get your money back even though this was not and is not made clear when you go through the initial process of buying your first outfit. They only inform you in the small print of your first Order confirmation, so watch out for this because they'll take £44 off you and not give it back. That's 10% of my student loan gone for this month. Not impressed at the lack of information supplied about this ridiculously high membership fee when you actually sign up, and they only tell you in small print at the bottom of an order confirmation email? Surely not? But yes, this is how sneaky they are and I wish I didn't have to buy from them again but may as well because they won't give me my money back anyway. They must make millions doing this, sneaky sneaky company.