I purchased a ring and the specifications said G-H which should be white to the naked eye. It had a definite yellow look to it. I had it valued, it was neither the 1ct weight the certificate quoted or the G-H classification stated. The jewellery valuer told me it was. 8 ct and K-L. I would not buy from this site again.
Hi - this is Thomas from Primestyle. I am sorry to hear you have had a bad experience, but you should know we offer a 30 day money back guarantee and we would be happy to refund or exchange your ring - whichever you prefer. We have an extremely low return rate - less than 3% - but are always willing to work with a customer. Outside valuers will often value differently in order to secure a sale of their own product, but rest assured we make every effort to supply goods as described. Please contact us so we may be of assistance.
lesley Has Earned 15 Votes
Lesley O.'s review of PrimeStyle earned 15 Very Helpful votes
Hi - this is Thomas from Primestyle. I am sorry to hear you have had a bad experience, but you should know we offer a 30 day money back guarantee and we would be happy to refund or exchange your ring - whichever you prefer. We have an extremely low return rate - less than 3% - but are always willing to work with a customer. Outside valuers will often value differently in order to secure a sale of their own product, but rest assured we make every effort to supply goods as described. Please contact us so we may be of assistance.