leroy s.

In May of 2015 I purchased a resume template from Livecarreer for $2.00. I downloaded the template and used it to create my resume. I thought that the transaction was concluded. Recently I was reviewing my visa bill and discovered that Livecareer has been charging me 39.80 a month for the last 8 months (for no service that I can think of).
I contacted Livecareer and they told me that the two week subscription (thats how long you have to build your resume) automatically rolls over into a monthly subscription. When I was making my purchase this monthly subscription was not evident. Why on earth would I want to purchase a monthly subscription to do my resume over and over again?
The company told me that the rollover subscription language is located in the terms and conditions (fine print). And it is also described in the confirmation email.
My issue is that the monthly subscription language is not apparent during the purchase unless you read the fine print carefully or you read the confirmation email (which I did not).
I think livecareer makes its money by counting on people not reading the terms and conditions or opening the confirmation email. Again, they are not forthcomming at all regarding the monthly renewal. If they were I would not have purchased the product. I have searched the internet and have found many of others who are being chargeld monthly fees by livecareer. The better business administration has hundreds of complaint cases exactly like this one. Alot of upset people who had no idea that they would be automatically charged every month. Even netflix sends me a monthly email notice that they have charged my Visa card. Livecareer does not do this either.
In all, I was charged 39.80 a month for 8 months or 318.40.
I would like this money back, but more importantly, I would love for someone to end their ambiguous business practice in which so many people are tricked out of their money.