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Leo S.

1
Level 1 Contributor

Contributor Level

Total Points
311

About Me

I am a custom Retail Packaging & Display Production Expert - a 25 year industry veteran

How I Can Help

Consult members on Product Presentation, Packaging & Display Products, Merchandising, Club Stores

Interests

Greener Materials, Sustainability, Global Warming

3 Reviews by Leo

  • Samsung

9/13/18

Horrible customer support for poor products they sell in the US. My Samsung watch "S3 Frontier" cost almost $300 but just a little over a year later the battery failed, it stopped recharging, it showed full charge but I ran out of juice after 1 hour instead of 24-36 hours advertised. I contacted Samsung customer service and sent in the watch twice for repair and they refused to fix it blaming me for poor usage practice?!
A year after I bought it I had to trash the watch because Samsung will not support their product, there are no local watch stores that would touch it and you cant get the battery from Samsung - why? They want you buy a new watch! In other words this company makes products that last maybe a year and we all remember the exploding cellphone batteries just couple of years ago - terrible experience to avoid

  • Amazon

11/21/16

Love it, love shopping there, intuitive, easy to browse, superior functionality, smart website
The way a shopping site should work, no problems with returns but sometime you may lose some money on shipping something back an item you ordered but dont want.
Also their packaging improved and its much less wasteful

  • Alibaba

2/22/16

We cancelled our membership on this site as a result of high pressure continued sell practices (see enclosed images) We dont like to be threatened in such cheap and non-sophisticated way. Also lots of fraudulent, supposedly Alibaba "customer service reps" and because there is no benefit for company such us spending money showcasing as the prospects are all grabbed by tens of thousands of Chinese/Asian corporations and you never know if the distribution was fair, who are you really dealing with and products are all going in one direction that is - out of China

Tip for consumers:
Spend Your Money Wisely

Leo Has Earned 11 Votes

Leo S.'s review of Alibaba earned a Well Said vote

Leo S.'s review of Alibaba earned 10 Very Helpful votes

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