I should have really read all the negative reviews before buying at Woot, i am an Amazon prime member and do 95% of my shopping on amazon, so trusted them as woot was their company... BIG MISTAKE... second purchase... UPS posted tracking as delivered...(sometimes they mess up) and with Amazon they always investigate and ship replacement... not with woot... they simply told me to call UPS... UPS simply ignored me as i cant even send e mail there without a customer number that woot never supplied and calling UPS is a nightmare by itself. So Woot has no customer service and you rely on a 50/50 chance to get your stuff.